Field Force Management PEGASUS.
Marketing & Sales.
Insight.

Field Force Management PEGASUS.

Focusing on the basis of economic action – namely the customer – is a central component of strategy and implementation. Customer satisfaction is an extremely important success factor for companies and is accordingly integrated into the corporate philosophy.

The achievement of high customer satisfaction and excellent service quality are becoming more and more mandatory for companies. In times of comparable products and transparent pricing, these factors are a decisive instrument for successfully competing in the market.

Field Force Management PEGASUS increases sales success

The mix of down-to-earth solution concepts in the areas of product introduction, service improvement and implementation of new strategies with support during operational implementation directly on site offers particular value. The use of these measures makes it possible to successfully implement projects to increase customer satisfaction and service quality – especially when it comes to projects that could not be implemented due to a lack of resources or know-how. A sustainable sales success as well as a visible customer loyalty are the desired results.

The focus is on this:

  • Increasing competence in retail, training and coaching, visual merchandising
  • Customer satisfaction analyses and recommendations for action
  • Process optimization and employee loyalty
  • Technical support of the trading organization in sell-out activities
  • Development of marketing concepts and their operative implementation
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Your direct line to MCG

Dr. Christian Grams

Dr. Christian Grams
Head of Marketing & Sales

Phone: +49 89 383 46 89 0
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